Vellikor Limited (“Vellikor,” “we,” “us,” “our,” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Websites (“Visitors”), individuals who register to use the Services as defined below (“Customers”), and individuals who register to attend the Company’s corporate events (“Attendees”). This Privacy Statement describes Vellikor’s privacy practices in relation to the use of the Company’s Websites and the related applications, services, and programs offered by Vellikor (collectively, the “Services”), as well as individuals’ choices regarding use, access and correction of personal information.
We encourage you to periodically review this statement as it may change at any time at our sole discretion.
If you have questions or complaints regarding Vellikor’s Privacy Statement or associated practices, please contact us here.
This Privacy Statement covers the information practices, including how the Company collects, uses, shares and secures the personal information you provide, of Websites that link to this Privacy Statement (collectively referred to as “Vellikor’s Websites” or “the Company’s Websites”).
Vellikor.com Websites enables Vellikor and Vellikor’s customers to access English language learning resources.
Vellikor’s Websites may contain links to other Websites. The information practices or the content of such other Websites is governed by the privacy statements of such other Websites. The Company encourages you to review the privacy statements of other Websites to understand their information practices.
When expressing an interest in obtaining additional information about the Services, or registering to use the Websites or other Services, or registering for an event, Vellikor requires you to provide the Company with personal contact information, such as name, company name (Business Accounts), address, phone number, and email address (“Required Contact Information”). When purchasing the Services or registering for an event, Vellikor may also require you to provide the Company with financial qualification and billing information, such as billing name and address, and the number of employees within the organisation that will be using the Services (“Billing Information”). Vellikor may also ask you to provide additional information, such as number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, Optional Information and any other information you submit to Vellikor to or through the Services are referred to collectively as “Data”.
The Company uses Data about Vellikor Customers to perform the services requested. For example, if you fill out a “Contact” Web form, the Company will use the information provided to contact you about your interest in the Services.
If Customer has selected to receive marketing information, the Company may also use Data about Vellikor Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, such as information about promotions or events. The Customer may opt out from receiving marketing information at any time via "Account Settings".
To enable Vellikor Customers to conveniently revise their learning progress, all practiced words and sentences together with all results of exercises are saved in the Customer’s personal scores records. These data cannot be viewed by other users (unless you are a Business Customers). For Business Customers, your business administrator can review individual user progress in a form of high scores and pass rates. These do not indicate which specific words or sentences are being practiced but merely reveal how many modules have been successfully completed.
Please see our Cookie Policy for further information.
As you navigate the Company’s Websites, Vellikor may also collect information through the use of the server logs. The data record thus saved contains the following Data:
Vellikor uses a standardized webserver logfile format for this purpose. Provided these Data are not urgently required for the technical maintenance of the system or for the system security, they are deleted frequently. Any allocation to an identified or identifiable person is therefore no longer possible. Vellikor therefore uses the protocol data (logs) exclusively in anonymised form for statistical evaluations, hence without any allocation or references to your personal details. In this way, Vellikor can detect possible errors through the log files, e.g. faulty links or program errors, and thus use the log files for the ongoing development and refinement of Vellikor’s Websites. Vellikor does not link the page requests and usage information to individual persons.
In some cases, the Company’s Website may also use social plugins. In the process, social plugins are incorporated from Facebook and Twitter. In the next section we will tell you about the social plugins used here.
Social plugins (“plugins”) from the social network facebook.com (“Facebook”) are used on our website. Facebook is run by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304 in USA.
If you call up a page on our website containing such a plugin, your browser will establish a direct connection with Facebook’s servers. The contents of the plugin are transferred by Facebook directly to your browser which incorporates it in the website.
By incorporating the plugin, Facebook receives the information that you have called up the relevant page on our website. If you logged into Facebook, it can match your visit to your Facebook account.
The purpose of capturing data and the quantity of data collected including the way in which they are processed and used by Facebook and your rights in this regard and setting options to protect your privacy can be taken from Facebook’s data protection information at: http://www.facebook.com/policy.php.
If you are a member of Facebook and you do not wish Facebook to collect data on you through our website and link them to your membership data stored by Facebook, you must log out of Facebook before visiting our website.
We also use so-called “widgets” from Twitter on our websites. When these web pages are called up, a connection is established with Twitter servers. The Twitter servers are in USA.
When a web page is called up containing a Twitter “widget”, Twitter receives information that you have called up the page. The information includes your IP address, the type of browser, the operating system and the address of the website where the Twitter widget is located.
The Twitter widget also installs a cookie in the browser of your terminal. In connection with the cookie, Twitter can theoretically see which other pages you have visited if there are Twitter widgets implemented on these pages too. Twitter itself states that it may also use these data - if you have a Twitter account - to give you better suggestions on suitable users. According to Twitter, it begins to delete the data after a maximum of 10 days. The deletion itself is then to be completed after a further week at the latest. If you have a Twitter account, you may be able to make further settings on the use of your data in your user account settings.
You will find further information in Twitter’s data protection notice which you can call up here: http://twitter.com/privacy.
Currently, various browsers — including Internet Explorer, Firefox, and Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Websites’ visited by the user about the user's browser DNT preference setting. Vellikor does not currently commit to responding to browsers' DNT signals with respect to the Company's Websites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. Vellikor takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
Vellikor provides discussion forum area on the Company’s Websites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Vellikor is not responsible for the personal information you choose to submit in these forums.
Vellikor posts a list of Customers and testimonials on the Company’s Websites that contain information such as Customer names and titles. Vellikor obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
Vellikor does not forward the personal data of its Customers to third parties unless the Customer has given his/her explicit consent or there is a legal requirement to forward the data.
Personal details may also be passed on to third parties if this is legally permissible, and it is necessary to pass them on for the fulfilment of our contractual obligations towards our customers.
In the case of payment processing, the data for processing the payment transaction are forwarded to the payment services provider. During this processing, we receive only very limited data set related to the transaction.
If any third-party rights have been violated (in particular rights relating to copyright, trademarks, names and symbols) by the Customer, the Customer data will not be forwarded to the rights holder unless the latter conclusively demonstrates his/her claims to Vellikor.
The Company stores Data about Vellikor in the United Kingdom. To facilitate Vellikor’s global operations in the future, the Company may transfer and access such information from around the world, including from other countries in which the Company has operations. This Privacy Statement shall apply even if Vellikor transfers Data about Vellikor Customers to other countries.
Vellikor offers Visitors and Customers who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by changing your preferences in your account settings.
Vellikor may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Websites or Services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for Vellikor to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.
You may request to review, correct, delete or otherwise modify any of the personal information that you have previously provided to us through the Company’s Websites and Services. If you have registered for an account with Vellikor, you may generally update your user settings, profile, organization’s settings or event registration by logging into the Website with your username and password and editing your settings or profile. To update your billing information, discontinue your account, and/or request return or deletion of Your Data associated with your account, please contact us here. For other requests to access, correct, modify or delete Your Data, please review the “Contacting Us” section below. Requests to access, change, or delete your information will be addressed within a reasonable timeframe.
Vellikor’s Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). Vellikor will not review, share, distribute, or reference any such Customer Data except as provided in Vellikor’s Master Subscription Agreement, or as may be required by law. In accordance with Vellikor’s Master Subscription Agreement, Vellikor may access Customer Data only for the purpose of providing the Services or preventing or addressing service or technical problems or as may be required by law.
Vellikor acknowledges that you have the right to access your personal information. You may request a copy or send a correction of the personal information we hold about you.
If the request for information is not conveyed to Vellikor in writing, hence particularly in the case of enquiries by email, the Customer must provide a postal address to which the information can then be sent. In the request for information, the user must additionally provide the following details for identification purposes: user name, full name, email address, postal address and account number. The information is sent by post to the address provided by the Customer.
If any queries remain unanswered by this privacy statement or if more detailed information is required on any point, please contact us by writing to the following address at any time:
Vellikor Limited, 10 College Road, First Floor, Harrow, London, HA1 1BE, United Kingdom.
OR here
We may charge the allowable fee under applicable law for provision of this information.
As a matter of principle, Vellikor is directed towards users who have reached the age of majority. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependants to use this site. Vellikor therefore reserves the right to delete all data relating to underage users if no consent from the legal guardians is available.
Vellikor has appropriate measures in place to help ensure that our Customer’s Data is protected against unauthorized access or use, alteration, unlawful or accidental destruction and accidental loss. Although we make reasonable efforts to protect your personal information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that thieves could find a way to thwart our security systems.
You have the right of access to your personal information that we process and details about that processing.
You can usually access that information directly within the Vellikor platform. However, should this not be possible, you can raise a Data Subject Access Request (DSAR) via Support Console to receive this information in another format.
You have the right to request that information is corrected if it's inaccurate. You can usually update your own information using the "Account Settings" functionality within the Vellikor platform. However, should this not be possible, you can contact us to make the changes on your behalf.
You have the right to request that your information is removed; depending on the circumstances, we may or may not be obliged to action this request.
You have the right to object to the processing of your information; depending on the circumstances, we may or may not be obliged to action this request.
You have the right to request that we restrict the extent of our processing activities; depending on the circumstances, we may or may not be obliged to action this request (e.g. restrictions that may affect functionality of the Vellikor platform).
You have the right to receive the personal data which you have provided to us in a structured, commonly used and machine readable format suitable for transferring to another platform.
If you think we have infringed your privacy rights, you can lodge a complaint with the relevant supervisory authority. You can lodge your complaint in particular in the country where your live, your place of work or place where you believe we infringed your right(s).
You can exercise your rights be contacting us via the "Support Console". Please state clearly in the subject that your request concerns a privacy matter, and provide a clear description of your requirements.
Note: We may need to request additional information to verify your identity before we action your request.
We will retain the Customer data for a period of one year to extend the opportunity to Customers for reinstating their subscription without losing their learning progress. The Customers can request this data to be permanently erased from Vellikor's platform at any time, as per section "Right to Erasure (Right to be Forgotten)" above.
We may need to retain some records to maintain compliance with other applicable legislation – for example finance, taxation, fraud and money laundering law requires certain records to be retained for an extended duration, in some cases for up to seven years.
Vellikor reserves the right to change this Privacy Statement. Vellikor will provide notification of the material changes to this Privacy Statement through the Company’s Websites at least thirty (30) business days prior to the change taking effect.
Questions regarding this Privacy Statement or the information practices of the Company’s Websites and Services should be directed to Vellikor Privacy by filling out this form or by mailing us at:
Vellikor Limited
10 College Road, First Floor
Harrow
London, HA1 1BE
United Kingdom
Effective Date: May 11, 2018